In this video, Grace, our Senior Nurse and Patient Experience Liaison, walks you through what to expect at every stage of your journey with us.
From the warm welcome at reception to thoughtful aftercare following your treatment, she shares how we support you with empathy, communication, and gentle expertise every step of the way.
Whether you’re visiting us for the first time or returning for ongoing care, we’re here to make your experience feel calm, clear, and genuinely cared for.
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