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  • Lime Square
  • 250 South Oak Way
  • Reading, RG2 6UG
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Membership Terms and Conditions

Our patients thankfully recognise that regular visits to the dentist and a hygienist are vital for maintaining healthy oral hygiene, and many prefer to have their routine care delivered through one of our affordable membership plans.

We have tried to make them affordable, as we believe everyone deserves access to good oral health & hygiene. Below are our membership terms and conditions to ensure both transparency and clarity prior to our patients signing up for our various plans. We recommend you read this section carefully.

First check-up (new patient exam) and hygiene to be paid in full before being able to take advantage of membership benefits. Member has to be deemed dentally fit prior to being on a membership plan. The Dentist will recommend which plan is best suited for the patient based on their individual needs.

* The membership fee is paid for a month in advance, in addition to an additional administration fee, which is applicable for the first month only.

* Payments are deducted on the 8th of each month, and this date, unfortunately, cannot be changed due to the way the account is set up for all our members.

* Patients on a membership plan can take advantage of benefits, i.e. 10% discount on subsequent treatments after the 3rd direct debit is taken (3 months into their membership plan), provided they are found eligible for membership.

* A 10% discount will only be applied to treatments after the initial examination & hygiene have been completed and the patient has decided to sign up for an Olive Tree Dental Membership plan and is found eligible. The patient must be on the plan for 3 months before benefiting from the 10% discount.

* Members should be advised that this is a 12-month membership plan to maintain healthy oral hygiene, and this membership plan is not to be cancelled post-treatment completion. Monthly payments should be continued until the 12-month term has been completed.

* Hygiene appointments or other complimentary perks can be booked after being on a membership plan for an initial 3 months.

* Outstanding treatments that are generated from the first check-up need to be completed within 6 months.

**ÂŁ50 / ÂŁ100 off treatment can be used in conjunction with a 10% off treatment offer when relevant to a non-complex case and not during peak periods.*** T&Cs apply.

* All members have access to the Worldwide Dental Emergency Assistance Scheme. Olive Tree Dental reserves the right to provide accurate clinical reports/invoices based on comprehensive patient examinations when required by the Worldwide Dental Assistance Emergency Scheme team. By submitting a claim, you consent to this taking place.

* The Worldwide Dental Emergency Assistance Scheme has been set up to offer discretionary support and assistance to Olive Tree Dental Plan patients who request treatment following a Dental Trauma and/or dental emergency or diagnosis of Oral Cancer.

Providing you are part of one of our membership plans, you will have the opportunity to claim back certain treatment costs, provided it has been in dental trauma and/or dental emergency or diagnosis of oral cancer.

The Scheme is a wholly discretionary scheme, not an insured scheme. It is funded by our Dental Plan Administrator to pay Benefits at the sole and absolute discretion of the Scheme Manager, so if you are unsure about what treatments are covered, please ask a member of our team prior to undergoing the required treatment.

Please refer to the Worldwide Dental Scheme handbook for detailed information about treatments that could be covered. It is quite a comprehensive list, and this definitely adds value to becoming part of one of our membership plans. If you have any further queries, please get in touch with a member of our team who will gladly explain things further.

Corporate membership offers are only applicable to offices in Green Park or in and around Reading, Berkshire, when there are 10 + employees registered from the same company. Wherever possible, corporate members will be given priority early morning or after working hours appointments, but during peak periods, this may not be possible.

Membership Cancellation Policy:

Upon signing up for membership, patients agree to the following;

As a practice member, you may be entitled to discounted fees on treatments received at the practice. However, the practice reserves the right, should you cancel your membership within the first 12 months of joining, to reclaim the amount of discount you received during your membership to ensure neither party has been unfairly disadvantaged.

Therefore, the practice reserves the right to reclaim the full amount of any discount applied. All monies owing will become due immediately following the cancellation of the Plan. Any credits applied to the account up until this point will become void, as the cancellation will be deemed a breach of our membership terms & conditions.

Members also need to respectfully adhere to the practice appointment cancellation policy in the same way non-members do, contacting the practice 48 hours prior to any booked appointment in order to avoid incurring any cancellation fees.

our amazing patient reviews

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238 reviews

I have been going to olive tree dental now, for about a year and a half. The service is always so friendly and they really help you make the best decision when it comes to your teeth. I have had Invisalign treatment with Patricia, which was exceptional.The regular hygienist appointments and general check ups are also very good, and the parking around the dentist is excellent. I would highly recommend going here.read more
Callum Gibbons
Callum Gibbons
09:56 24 Nov 22
From the first step through the door it felt far removed from the standard clinical feel of any dentist I had been to previously. Not only are the offices beautifully decorated and the staff welcoming and friendly but the resulting impression from my first appointment was one of confidence instead of fear. Dr Zyada was very thorough in her checks and took the time to go through each and every tooth to explain exactly what needed to be done and why. It makes the return appointment a lot less daunting, thank you. Would definitely recommend Olive Tree Dental.read more
Natasha Watson
Natasha Watson
16:34 10 Nov 22
The team at Olive Tree Dental are great! My dentist was very thorough and took the time to patiently explain her findings and what would be required for future visits. Like most people I don't enjoy going to the dentist, but the team made it as comfortable as possible. The rooms were really clean too!read more
Kyle Watson
Kyle Watson
11:19 08 Nov 22
Discovered this place during Covid after a having dental emergency, was able to get an appointment very quickly, its very easy to get to and never had a problem finding a space in the free parking right next to it. All the staff are very friendly and the dentist goes the extra mile to sort out your dental problems. Being a new practise, The equipment and technology is very up to date and the surroundings are very smart, clean and put you at ease. Would highly recommend.read more
robin martin
robin martin
10:19 03 Nov 22
Olive Tree Dental are a fantastic dental practice. All of their staff are friendly, helpful and knowledgeable. I was given an appointment here with Smile White UK teeth whitening and the dentist was lovely! She was great at advising me in detail how to use the teeth whitening for my teeth, as they are particularly sensitive. I would definitely recommend them.read more
Christina Cowie
Christina Cowie
11:39 28 Oct 22
I went to Olive Tree Dental Clinic few times for teeth cleaning, emergency dental work and consultations. The clinic was very clean and inviting, stuff was very friendly and dentist was very gentle and reassuring. I appreciated the fact that she was communicating with me during the procedures so I wasn’t wondering what’s going on or when it will finish. I’ve been to quite a few dental clinics previously but never felt as valued and welcomed, and never got such high quality dental service. Highly recommend it to anyone and especially to those who feel nervous and anxious when visiting dentist. I feel lucky to live nearby!read more
Linn B
Linn B
19:26 05 Oct 22
I haven’t been to the dentist in a couple of years. Finally got myself round to booking at Olive Tree Dental and they made me feel welcome and comfortable! Everything is lovely and clean, and everyone is extremely friendly! I have to go back for a filling soon and I feel in safe hands!read more
Rebecca McNaly
Rebecca McNaly
17:34 03 Oct 22
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